I am Rachel and I'm the Sydney Airport Coordinator for Avis and Budget. I look after the staff at the location and their pays and roasters, and any queries I have relating to those. What made me want to be an airport coordinator was to accept the challenge of looking after such a big location as well.
My normal day to day life, I'm quite organized, but the challenge was to look after so many staff, so yeah, wanted to take that one on. A normal working day for me would be coming in the morning, check through my emails and voicemails, and then check with my manager to see if there is anything that need to be finished for that day.
To succeed in my role at ABG, I need to be hard-working of course, but also honest and thorough, because otherwise, if I'm not as thorough as I can be, mistakes will be made, and it messes everything up.
An unusual working day for me would be coming to work and there would be no phone calls, no voicemails, no emails. Yeah, that would be a little bit unusual for me.
The work I do makes a difference to ABG, because I do work at one of the biggest locations and help coordinate that, so the staff have a friendly point of contact, and they feel like their pay and roaster is all organized. They'll in turn work more efficiently.
The strangest thing I've ever seen at Avis Budget Group would be a full size, ceramic crocodile head and a couple of months later, an exact same thing, another crocodile head, was found in a completely unrelated rental car, and yeah, it was just really strange when I came across those.
One thing you may not know about being a Coordinator is there is actually a fun side. It's not all boring office work. The social side is good because we celebrate people's birthdays, get a cake, and celebrate, so it's quite cool.
At ABG, we do get quite a bit of training, it's more ongoing; there is actually a website called ABG University, which we can access at any time, with log on details, and it's just got lots and lots of courses, and if you want to know about code of conduct, or anything to do with that policy, which is quite great.
What makes ABG different to other employers I've worked for is probably their strive, I guess, to push you into the best worker that you can be, and helping you move around, if you want to move up in the company, they'll definitely push you towards that and give you as many opportunities as they can.
I will hopefully see my career take me to a higher position within the company; I'm not sticking to any department specifically, but just keeping my eye out for any jobs that come up. What's really good about ABG is that they have a lot of internal career opportunities that come up, so I've just been keeping my eyes and nose up and see where it takes me.