Lilla HidegkutiTrainer, Business Support Centre

This is my third year with Avis Budget Group, based at our Business Support Centre in Budapest. Initially I joined the UK Customer Care team, where I was handling customer queries and damage related issues. For the last two years I have been a trainer, spending most of my time involved with the induction training of our new joiners. I have also done a lot of work on making the onboarding period of our new colleagues a really positive journey.

As a Learning & Development professional, I always try to make the induction period a great experience for our colleagues with a lot of real-life examples to make sure that they have the best preparation for joining their new teams.